Software With Support
Microtek is part of the Microtek Group of Companies including a software support network that is personable, accessible, and supremely knowledgeable all geared to delivering lifetime support to help our dealer network access reliability, growth, and profitability.
This support is backed up by our own in-house development team and access to the development teams of our partners.
Reliability, reliability, reliability.. all supported by Microtek’s prestige UK and European Warranty & Repair centre.
A must-have for hospitality customers, Handheld Ordering will streamline order taking and improve order accuracy with handheld ordering solutions integrated into our point of sale solutions.
Handhold ordering means the front of house staff spend more time front of house helping to increase a venue’s revenue and customer satisfaction levels as well as reducing labour costs and wastage levels.
Order accuracy has never been so high, with the need for additional handheld hardware negated, the table ordering integration not only opens up additional revenues streams and increases revenue per order, it seamlessly integrates to your POS System and Kitchen printers increasing order accuracy, reducing wastage, costs and meeting the new worlds decreasing needs for customer interaction.
Our fixed cost (no commission) online ordering solutions can be used for table ordering, collection orders, or orders for delivery (or any combination of these). Orders can be delivered instantly into our EPoS solutions or to a separate stand-alone printer.
Organising your seating plans and service times to ensure maximum utilisation is a key part of any restaurant profit plan.
Our multi-location table plans with an easy to use drag and drop floor plan design function allows users to readily mirror their physical table layout.
Whilst the colour coding and graphical table usage, table status, and outstanding balances provides real-time information to help balance service delivery alongside due bookings ensuring customers can relax longer at there tables if required whilst no one waits to be seated.
Ensuring seamless communication between the front of house and busy kitchen areas allows for the customer to relax and enjoy their visit with friends & family.
Today it’s not just about communicating between EPOS system/handheld device and the kitchen, with table ordering & online ordering Microtek have a Kitchen Display System (KVS) that is more than up to the job send orders directly to the kitchen display and/or kitchen printers.
Orders can be displayed in a simple and user-friendly manner including important information like cooking instructions are added to time-stamped orders that are grouped by table allowing chefs to manage the progress of individual orders within a busy service.
Ideal for takeaway collection environments, integration with our EPoS solutions allows customers to see their order number on a visual display notifying them when their order is ready for collection.
With multiple ways to order Microtek has supplemented the POS Software to include the ‘Order Board’ functionality. Ideal for takeaway and collection environments the technology provides real-time information via a digital display allowing customers to see the status of their order visually.