"Picking, packing, and same-day shipping is standard. It’s the additional communication and services that make us stand out."
Inventory and Storage
Within the EOPS market, order fulfilment is so much more than just box shifting. The services we deliver provide our customers with the knowledge that there is a keen audit trail for inbound and outbound goods, as well as monthly stock counts and quarterly serial number verifications.
Our customers get the choice of stock storage or a full inventory management service, ensuring that we work with their centralised offices to manage stock levels based upon forecasts and run rates. As part of our inventory management, we also fulfil a warranty tracking provision, ensuring serial numbers are documented and tracked as our company is often the first port of call for damaged and faulty units.
Picking, Packing and Shipping
With stock rotation and good inventory management, we ensure that our partners are always supplying their customers with the newest products with the shortest shelf life. Single line items or bundles on our internal systems ensure that the picking lists are itemised, helping us deliver 100% accuracy.
Our warehouse team ensures that our customers’ parcels are packed with the receiving company in mind. Mixed parts are segregated by individual bags or boxes within larger parcels, meaning that when customers receive deliveries, they have a manifest and items are easily distinguishable.
Understanding the intricacies and pricing matrixes of international shipping allows us to choose the most effective shipping routes, whilst our courier contracts allow for a keen eye on cost control for us and our customers. With our new ‘Commercial Invoice’, we have established practices to ship into Europe, both inside and outside of the EU. This ensures that customs departments around the world get a one-page, clear view of the shipment to be able to make quick and educated decisions – transparency, once again, making it easy for our customers’ shipments to travel across borders.